Engineered for Autonomous Omnichannel Scale
Explore the unified architecture powering Vinibot: instant multi-channel message aggregation, autonomous voice calls, vector-grounded intelligence, and CRM pipeline synchronization.
Core Platform Capabilities
Live features managed dynamically via Super Admin Broadcast & CMS
Unified Omnichannel Inbox
Manage WhatsApp, Messenger, and Instagram DMs in one crystalline interface.
Smart Voice Calling AI
Ultra-low latency VoIP routing and autonomous AI voice synthesis.
Autonomous AI Workflows
Automate lead qualification, FAQs, and product recommendations 24/7.
Deep CRM Pipeline Analytics
Track conversions, manage lead stages, and optimize deals with intelligence.
Interactive Architecture Deep-Dive
Click through our modular system components to see live engineering specifications.
Zero Fragmented Chats. Every Platform in One Unified Window.
Aggregate customer conversations from WhatsApp Business, Facebook Messenger, and Instagram Direct DMs into a single crystalline workspace. Empower human agents to take over AI conversations smoothly at any second.
// Unified Omnichannel Ingestion Pipeline
POST /api/v1/inbox/webhook/universal
{
"channel": "whatsapp_cloud_api",
"sender_id": "+8801700000000",
"intent": "product_inquiry",
"ai_routed": true,
"sentiment": "high_purchase_intent"
}Complete Tenant Isolation & 30-Day Automated Purge
Every tenant's vector embeddings, CRM contact records, and message payloads are isolated with cryptographic tenant IDs. Automated background workers ensure compliant data purging after 30 days.